JL59 Over-the-Counter Cash Agents — Limits, Fees & Settlement
Over-the-Counter Cash Agents is a Philippine payment rail — regulation: Bangko Sentral ng Pilipinas treating them as money service businesses, together with the Anti-Money Laundering Act.
| Fact | Value |
|---|---|
| Operator | Agent networks that are independently owned and each accredited separately by BSP, not one operator: Philippine Seven Corporation's CliQQ counters in 7-Eleven, Cebuana Lhuillier, M Lhuillier, Palawan Pawnshop and others, which individual wallets and billers contract one by one |
| Regulator | Bangko Sentral ng Pilipinas treating them as money service businesses, together with the Anti-Money Laundering Act |
| Wallet limit | Not published |
| Per-transaction cap | Not published |
| Settlement | right away and in person, as cash changes hands at the counter while a linked wallet is credited within minutes to the same day, depending on the receiving institution |
| Figures as of | 2026-09 |
The payment rail described on this page is Over-the-Counter Cash Agents. This page deliberately leaves out anything tied to one particular operator’s cashier; the reason is in the last section.
Over-the-Counter Cash Agents: a snapshot
| Field | Value |
|---|---|
| Operated by | Agent networks that are independently owned and each accredited separately by BSP, not one operator: Philippine Seven Corporation’s CliQQ counters in 7-Eleven, Cebuana Lhuillier, M Lhuillier, Palawan Pawnshop and others, which individual wallets and billers contract one by one |
| Regulated by | Bangko Sentral ng Pilipinas |
| Wallet limit | Not applicable to this rail |
| Per-transaction cap | Not applicable to this rail |
| Settlement | right away and in person, as cash changes hands at the counter while a linked wallet is credited within minutes to the same day, depending on the receiving institution |
| Published fees | Not published |
Each agent network and each receiving wallet sets its own rate, because there is no rail and so no rail-wide fee. Attributing GCash’s own free-to-PHP-8,000-then-2-per-cent OTC schedule to Cebuana Lhuillier, M Lhuillier or Palawan would be wrong: it is a GCash charge, and no comparable consumer schedule is published by those three.
The figures on this page are a snapshot from 2026-09. Limits and fees can be changed by payment providers at any moment, so the provider’s own page is the sole up-to-date reference.
Verification tiers
With no published verification tiers for Over-the-Counter Cash Agents available to source, nothing is listed. Identity checks remain standard on regulated Philippine e-money accounts, so when a limit sits lower than you expected, look first at whether the account has completed them.
A consumer-facing tier system is absent from all of these networks. Under the Anti-Money Laundering Act, a cash transaction above PHP 500,000 is a covered transaction and triggers a mandatory report, which is the one genuine cross-cutting threshold, and the enhanced due diligence trigger for cash withdrawals went from PHP 500,000 to PHP 1,000,000 through BSP Circular No. 1230 of February 2026. They are reporting obligations placed on the institution, not customer limits, and apply to BSP-supervised institutions in general instead of to cash agents specifically.
How to tell whether a cashier offers Over-the-Counter Cash Agents
- Open the cashier of the casino where you hold an account, signed in, and find its list of methods.
- Look for Over-the-Counter Cash Agents by name on that list; a method the screen leaves out is not available to your account.
- Compare the account name at the casino with the name registered on Over-the-Counter Cash Agents, letter for letter.
- Note the floor, the ceiling and any Over-the-Counter Cash Agents charge printed beside the method before you approve the amount.
Only the cashier screen settles which rails a casino runs, so let it answer the Over-the-Counter Cash Agents question first.
FAQ
Do Over-the-Counter Cash Agents take any fees?
Don't expect a quotable fee schedule from Over-the-Counter Cash Agents; the place to check is its own page.
What is the usual wait with Over-the-Counter Cash Agents?
The rail settles right away and in person, as cash changes hands at the counter while a linked wallet is credited within minutes to the same day, depending on the receiving institution. Operators also run their own review ahead of releasing a withdrawal, a separate step that tends to take longer.
Where do I find out if a casino offers Over-the-Counter Cash Agents?
On its cashier screen, once you are signed in. Over-the-Counter Cash Agents is available only when that screen lists it by name, so read the list, compare the two account names and note the limits before any money moves.
Over-the-Counter Cash Agents wallets are capped at what amount?
Over-the-Counter Cash Agents gives no published wallet ceiling, and none is quoted on this page.
Other payment rails explained here
| Guide | What it covers |
|---|---|
| GCash | Bangko Sentral ng Pilipinas, whose licence it holds as an Electronic Money Issuer |
| Maya | Bangko Sentral ng Pilipinas covers it in two capacities: Electronic Money Issuer and registered Operator of Payment System |
| GrabPay | Bangko Sentral ng Pilipinas granted its licence in 2018, as an Electronic Money Issuer |
| InstaPay | National Retail Payment System rules, with Bangko Sentral ng Pilipinas holding the supervisory role |
| PESONet | Bangko Sentral ng Pilipinas, acting as overseer of the rules the National Retail Payment System framework lays down |